Healthcare Ergonomics


Melissa Baysari, Chair

Professor of Human Factors

University of Sydney, Australia

Marijke Melles, Co-chair

Associate Professor Human-Centered Design for Quality of Care
Delft University of Technology, The Netherlands

Armagan Albayrak, Co-chair
Assistant Professor, Human-Centred Design for Healthcare
Delft University of Technology, The Netherlands
Sara Albolino, Co-chair
Director, Unit for Organizational Development and Quality Improvement, Teaching Hospital Policlinico Umberto, La Sapienza University, ItalyEmail:
Hamid Norasi, ECR Co-chair
Assistant Professor of Health Care Systems Engineering
College of Medicine and Science, Mayo Clinic, Rochester, MN, USA
Saydia Wesley, ECR Co-chair

Human Factors Research Fellow

University of Oxford, UK


Adeola Bamgboje-Ayodele, ECR Co-chair

Research Fellow

University of Sydney, Australia

Eva-Maria Carman, ECR Co-chair

Human Factors Specialist, Queens Medical Centre, Nottingham University Hospitals NHS Trust, UK



Contact Melissa Baysari for more information or to join this Technical Committee.


  • Actively contribute to the dialogue and interaction between human factors and ergonomics (HFE) specialists and other disciplines working for and within healthcare (medicine, engineering, psychology, architecture, sociology, management sciences)
  • Collaborate with HFE specialists from other domains and integrate their knowledge and practice within the healthcare ergonomics knowledge domain
  • Contribute to IEA congresses, HEPS conferences and other relevant conferences with special sessions, symposia, papers and group meetings on healthcare ergonomics
  • Coordinate the HEPS Conference Steering Committee and support the organizers of the event
  • Collect, review and share “best practices” and “best experiences” for improving HFE in healthcare


Topics of Interest

    • Healthcare information technology
    • Usability of equipment and devices
    • Decision-making, leadership and management of patient safety
    • Non technical skills: teamwork, communication, situational awareness
    • Handover and medication reconciliation
    • Patient safety in specific clinical settings (eg. ER, OR)
    • Optimizing work for staff (e.g. surgeons)
    • Training and simulation
    • Patient journey design
    • Occupational ergonomics worker fatigue and patient safety
    • Patient/citizen participation and education
    • Patient Safety reporting and assessment
    • Resilience and high reliability in healthcare systems
    • Healthcare organization and management, and impact on work conditions, staff wellbeing, and patient safety
    • Patient-doctor communication and (shared) decision making
    • Sociotechnical system approach
    • Human factors engineering & design for healthcare
    • Research and design methods in healthcare


Current activities of the Healthcare Ergonomics TC

  • HEPS

Our Healthcare Systems Ergonomics and Patient Safety (HEPS) Conference runs every three years. You can read about HEPS 2022 here:

The call for bids to host HEPS2025 is now open. If you would like to host the next conference, please contact Melissa:

  • Journal special issue

  • WHO guidance document: Applying HFE to healthcare for patient safety and health care worker safety


Our journals and books

HEPS proceedings 

  • HEPS2022 abstract book here
  • HEPS2019 Conference Proceedings here
  • HEPS2016 Conference Proceedings here
  • HEPS2014 Conference Proceedings here
  • HEPS2011 Conference Proceedings here
  • HEPS2005 Conference Proceedings here

Other publications

  • Journal special issue: Health and social care ergonomics: Patient safety in practice (2017) here
  • Ergonomic Checkpoints in Health Care Work (2017) here
  • Macroergonomics of Patient Work: Engaging Patients in Improving Sociotechnical Context of Their Work (2021) here
  • Journal special supplement: Human Factors and Ergonomics in Healthcare (2021) here


Healthcare Ergonomics TC annual statement_Nov 2022